Terms of Service

Build-a-Bat Terms of Service
Satisfaction is guaranteed for the design (appearance) of the bat ordered but not for the durability of the bat against damage since it is difficult to know if a bat is being used as intended, used properly, and the unpredictability of hidden flaws that may exist within the wood itself.

Return Policy
If the design of the baseball bat does not meet expectations, it may be returned for exchange or refund if accompanied with a receipt. The return for exchange or refund will be accepted if the bat is returned within 30 days of the purchase.

Shipping & Delivery
Standard USPS Priority Mail: Orders that are shipped should arrive at their destination within 6 to 9 business days and are not able to be tracked. Orders that involve custom colors and/or engraving will require three (3) additional days for processing. Delivery to Alaska, Hawaii, and Puerto Rico could require twelve (12) or more business days. Standard service to these states is not recommended for delivery that is time sensitive.